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NASDAQ 跟踪中 报表币种 USD · 财年截至 12 月 下次财报 2027-01-19(FY2026Q4)
$62.34USD
2026-11-02 收盘价 · 非实时股价(行情取于 2026-11-03)
市值 2,551.7 亿美元 · 表观市盈率(TTM)17.3x · 实际市盈率(TTM)19.7x
61.3952 周116.73
总览/网飞/财报分析/FY2026Q3/逐字稿

FY2026Q3 电话会逐字稿

2026-10-20 来源:谷歌财经 / Quartr 65 段 · 4 位发言人 39 段被报告引用FY2026Q3 季度页 →电话会深度解析 →
译文 65/65 段 · 引用以英文原文为准

发言人

点击某位发言人,只突出显示其发言;再次点击恢复
姓名职位机构段落
Greg PetersCo-CEONetflix26
Ted SarandosCo-CEONetflix18
Spencer WangVP of Finance and Capital MarketsNetflix17
Spence NeumannCFONetflix4

● 公司管理层 / 主持人 ● 外部分析师

P00100:00
Spencer WangVP of Finance and Capital Markets
Good afternoon, and welcome to the Netflix Q3 2026 earnings interview. I'm Spencer Wang, VP of Finance and Capital Markets. Joining me today are co-CEOs Ted Sarandos and Greg Peters, and CFO Spence Neumann. As a reminder, we will be taking forward-looking statements and actual results may vary. We will now take questions submitted by the analyst community. Our first question comes from David Joyce of Seaport Research Partners. His question is: investors are looking for more clarity in what has typically been Netflix's industry-leading strategy. What role do live events, or becoming a centralized streaming portal, or offering short-form video, third party or user-generated content play in how you see Netflix regaining a competitive edge that can help sentiment?
下午好,欢迎参加 Netflix 2026 年第三季度财报访谈。我是财务与资本市场副总裁 Spencer Wang。今天与我一同出席的有联席首席执行官 Ted Sarandos 和 Greg Peters,以及首席财务官 Spence Neumann。提醒各位,我们将作出前瞻性陈述,实际结果可能会有所不同。现在我们将回答分析师群体提交的问题。我们的第一个问题来自 Seaport Research Partners 的 David Joyce。他的问题是:投资者希望更清楚地了解 Netflix 一贯领先行业的战略。在你们看来,直播活动、成为集中式流媒体门户网站,或者提供短视频、第三方内容或用户生成内容(UGC),在帮助 Netflix 重获竞争优势并提振市场情绪方面扮演什么角色?
P00200:50
Ted SarandosCo-CEO
I will take that and thank you, David, for the question. It gives us an opportunity to clarify, obviously. Our strategy is unchanged and it has always been and it continues to be, to combine best-in-class entertainment with industry-leading discovery, global distribution, and the best possible monetization. We want to be the must-have entertainment service, the first one members check for a great series or a great film, and the last service they would ever cancel. The anchor of that strategy are the Netflix originals. Differentiated, exclusive, ambitious, professionally produced series and films and live events. We have oriented the market to expect something great and new to watch every week, so we have to deliver on quality and quantity always.
我来回答这个问题,感谢 David 的提问。这显然给了我们一个澄清的机会。我们的战略没有改变,过去一直如此,未来也将继续如此,即将顶尖的娱乐内容与行业领先的内容发现机制、全球发行能力以及最佳的变现能力结合起来。我们希望成为不可或缺的娱乐服务,成为会员寻找精彩剧集或优秀电影时的首选平台,以及他们最不愿意取消订阅的服务。这一战略的基石是 Netflix 原创内容——差异化、独家、雄心勃勃且制作精良的剧集、电影和直播活动。我们已经培养了市场期待每周都有精彩新内容可看的习惯,因此我们必须始终在质量和数量上兑现承诺。
P00301:34
As for the live events, in a world of so much choice, we have titles like KPop Demon Hunters and Wednesday and Bridgerton, and with all those things to choose from, live events like the Canelo-Crawford fight or the event-type sports that we do with the NFL and the MLB, these events break through. They stand out, they drive new membership, they add fuel to our ad revenues, they please our existing members, and they just generally enhance the value of Netflix. We take all of that strategy, we pair that exclusive programming with a broad offering of third-party programming, including second-run titles, deals we just did with Sony, Disney, Universal, and others.
至于直播活动,在这个选择极其丰富的世界里,我们拥有《KPop Demon Hunters》、《Wednesday》和《Bridgerton》等作品;在众多选择之中,像 Canelo 对阵 Crawford 的拳击赛,或者我们与 NFL 和 MLB 合作举办的赛事型体育直播,这些直播活动能够实现破圈。它们脱颖而出,推动新会员增长,为我们的广告收入注入动力,取悦我们的现有会员,并在整体上提升 Netflix 的价值。我们在执行这一整套战略的同时,将这些独家节目与广泛的第三方节目相结合,包括二轮播映作品,以及我们刚刚与 Sony、Disney、Universal 等公司达成的授权协议。
P00402:16
In addition to that, we look to new ways to bring third-party content onto the service as well to complement those originals, like we just did with TF1 in France, where you are ingesting a full network of programming. All that said, it is really important to remember, roughly 95% of our spend and nearly all of our revenue is focused on that core, where we see a long runway for future growth. Other areas that you mentioned, these are early-stage initiatives meant to explore future programming expansions, and we keep our focus and our investment in those areas very tight because the core is the critical growth engine.
除此之外,我们也在探索将第三方内容引入平台的新方式,以补充这些原创内容,比如我们刚刚在法国与 TF1 达成的合作,将一整个电视网的节目内容引入平台。尽管如此,非常需要记住的一点是,我们约 95% 的支出和几乎全部收入都集中在核心业务上,我们在核心业务中看到了广阔的未来增长空间。你提到的其他领域都处于早期探索阶段,旨在探索未来的节目品类扩展,我们在这些领域保持高度聚焦并严格控制投入,因为核心业务才是关键的增长引擎。
P00502:56
Spencer WangVP of Finance and Capital Markets
Great. Thank you, Ted. Our next question comes from Eric Sheridan of Goldman Sachs. How would you characterize recent engagement trends in the U.S. relative to other geographies? How would you frame any variables such as content, seasonality, competition, that might be driving any such divergences in engagement by region?
太好了,谢谢 Ted。我们的下一个问题来自 Goldman Sachs 的 Eric Sheridan。你们如何描述近期美国市场相对于其他地区的参与度趋势?对于内容、季节性、竞争等可能导致各地区参与度出现分化的变量,你们如何看待?
P00603:20
Greg PetersCo-CEO
I will pick up this one, and start with just overall engagement, which we think of as the sum total of actual value that we are delivering to members. This is quality, quantity, and variety of viewing. That remains healthy, and it drives our business model. The best evidence that we have that we are delivering that value is churn. We have healthy retention in every region. Q3 churn, both globally and in the United States, improved year-on-year. It is better than forecast. It is already industry leading. The ultimate determinant of are we delivering that value is the reaction to price changes. Those recent price changes that we did, including in the United States, have gone well. We have seen results that are consistent with past changes and our expectations. Consistent with all that performance, we do plan on delivering our full year guidance.
我来回答这个问题。首先从整体参与度说起,我们将其视为我们向会员交付的实际价值的总和,体现在观看内容的质量、数量和多样性上。整体参与度依然保持健康,并驱动着我们的商业模式。证明我们正在交付这种价值的最佳证据就是流失率。我们在每个地区都保持着健康的留存率。第三季度全球和美国的流失率均实现了同比改善,表现优于预期,并且已经处于行业领先水平。衡量我们是否交付了这种价值的最终决定因素,是会员对价格调整的反应。我们近期实施的价格调整(包括在美国市场的调价)进展顺利,结果与过往调价表现及我们的预期一致。基于这一切良好的表现,我们计划实现全年业绩指引。
P00704:11
Now, you talked about specific engagement trends by geography, and as you saw from the letter, we had great results in APAC, LATAM, and EMEA. Our local titles from those regions are driving engagement and they are driving business growth. You can see how our business model works here. We specifically highlighted India, which had a strong slate with a couple titles really, really performing. As a result, view hours in Q3 in India grew 24% on an absolute basis. They were also up on a per member basis, all of which drives membership. It drove membership and nearly 20% year-over-year revenue growth. That is a great example of how the core model works. We deliver on member value, and we get the business outcomes that we are looking for.
接下来谈谈你提到的各地区具体参与度趋势。正如你在致股东信中所看到的,我们在亚太地区(APAC)、拉丁美洲(LATAM)以及欧洲、中东和非洲(EMEA)都取得了优异的成绩。来自这些地区的本土作品正在推动参与度提升和业务增长。你可以从中看到我们的商业模式是如何运转的。我们特别强调了印度市场,该市场本季度的内容排片非常强劲,有几部作品表现极为出色。因此,印度市场第三季度的绝对观看时长同比增长了 24%,会员人均观看时长也有所增长,所有这些都推动了会员数量的增长,并带动了近 20% 的同比收入增长。这是核心模式如何运转的一个绝佳例证:我们兑现会员价值,进而收获我们所期望的业务成果。
P00804:59
Turning to the U.S., the other region, our engagement is solid, and it will allow us to continue to grow as we have for the last several years. We know that we can do better, and that better is our upside. It is our goal to go from very good to great on the performance of that slate. I just want to note that we are quite excited about what we have coming. Coming from the U.S. in Q4, on series side, we are already off to a great start with limited series East of Eden. My whole social group is talking about that. We have Season 4 of The Diplomat, the best season yet of this show.
再看美国这个地区,我们的参与度依然稳健,这将使我们能够像过去几年一样继续保持增长。我们知道我们可以做得更好,而这种提升空间就是我们的上行潜力。我们的目标是让美国内容排片的表现从“非常好”迈向“卓越”。我想指出的是,我们对即将推出的内容感到非常兴奋。第四季度来自美国市场的内容方面,在剧集领域,我们已经凭借限定剧《East of Eden》取得了开门红,我的整个社交圈都在讨论这部剧;此外还有《The Diplomat》第 4 季,这是该剧迄今为止最棒的一季。
P00905:34
Ted SarandosCo-CEO
100%.
100% 赞同。
P01005:35
Greg PetersCo-CEO
Later this quarter, we've got The Body, we've got The Murder of JonBenét Ramsey, we've got the final season of Emily in Paris. On the film side, we've got The Further Misadventures of Cliff Booth with Brad Pitt, directed by David Fincher, written by Quentin Tarantino. You can't ask for a more star-studded lineup than that. We've got Bad Day with Cameron Diaz, and then we've got Steps, which is our new animated film featuring Ali Wong, Stephanie Hsu, and Amanda Seyfried. In addition to all that, we've got our Christmas Day NFL games, and we'll now have the first Thanksgiving Eve game, which we are going to spice up with U2 as the halftime show. U2 is just legendary, one of my favorites.
本季度晚些时候,我们将推出《The Body》、《The Murder of JonBenét Ramsey》,以及《Emily in Paris》的最终季。在电影方面,我们将推出由 Brad Pitt 主演、David Fincher 执导、Quentin Tarantino 编剧的《The Further Misadventures of Cliff Booth》,你不可能找到比这更加星光熠熠的阵容了。此外还有 Cameron Diaz 主演的《Bad Day》,以及由 Ali Wong、Stephanie Hsu 和 Amanda Seyfried 配音的全新动画电影《Steps》。除了上述所有内容之外,我们还有圣诞节当天的 NFL 比赛,而且今年我们将首次推出感恩节前夜(Thanksgiving Eve)的比赛,并邀请 U2 担任中场秀表演嘉宾为比赛助兴。U2 堪称传奇,也是我最喜欢的乐队之一。
P01106:16
Moving to 2027, our slate includes Narnia, we've got Charlie and the Chocolate Factory, Here Comes the Flood, Runups 3, fifth season of Bridgerton, third season of Wednesday, Michael Fassbender starring in a new series about the Kennedys, God of the Woods, Rabbit, just to name a few. We're going to have NFL games, one NFL game in the final week of the regular season. This is the first time we're doing that. Of course, the Women's World Cup in the U.S. and Canada. So there is just a lot to look forward to.
展望 2027 年,我们的内容片单包括《Narnia》、《Charlie and the Chocolate Factory》、《Here Comes the Flood》、《Runups 3》、《Bridgerton》第 5 季、《Wednesday》第 3 季、由 Michael Fassbender 主演的关于 Kennedy 家族的新剧集、《God of the Woods》以及《Rabbit》等等,这里仅举几例。我们还将转播 NFL 比赛,其中包括常规赛最后一周的 1 场 NFL 比赛,这是我们首次尝试。当然,还有在美国和加拿大举办的女足世界杯(Women's World Cup)。因此,有太多值得期待的内容了。
P01206:45
Spencer WangVP of Finance and Capital Markets
Thanks, Greg. That was an impressive overview of the slate in Q4.
谢谢 Greg。刚才对第四季度片单的介绍令人印象深刻。
P01306:50
Greg PetersCo-CEO
Yes.
是的。
P01406:51
Spencer WangVP of Finance and Capital Markets
2027. I think you made.
还有 2027 年的片单。我觉得你讲得很棒。
P01506:52
Greg PetersCo-CEO
Reminded me of someone.
让我联想到某个人。
P01606:53
Spencer WangVP of Finance and Capital Markets
Dan.
Dan。
P01706:53
Greg PetersCo-CEO
Reminded me of someone.
确实让我联想到某个人。
P01806:56
Spencer WangVP of Finance and Capital Markets
Fair thing. But maybe to build on that, we do have a set of questions building off the theme of engagement to some of the executive changes. This next question comes from Rob Sanderson of Loop Capital. As Netflix is a massive and global content production operation, in what ways can a fresh perspective at the top influence the organization? What elements of success from his tenure at Disney are you most optimistic that Peter Rice can replicate at Netflix? Are there particular aspects you think the content org can perform better under new leadership?
有道理。不过顺着这个话题往下聊,我们确实有一组从参与度主题延伸到近期高管变动的问题。下一个问题来自 Loop Capital 的 Rob Sanderson。鉴于 Netflix 是一个庞大且全球化的内容制作体系,最高管理层引入新鲜视角能在哪些方面影响整个组织?对于 Peter Rice 在 Disney 任职期间的成功经验,你们最看好他将哪些要素复制到 Netflix?你们认为在新领导层的带领下,内容团队在哪些具体方面可以表现得更好?
P01907:34
Ted SarandosCo-CEO
Well, Rob, that's a great question, and first, let me start by taking this opportunity to thank Bela Bajaria for all of her incredible contributions to Netflix. Bela had an incredible decade-long run here. She put a lot of great hits on the board. She led the teams through a lot of expansions of new types of content. She also did the hard work of building this incredible international team who's been making local for local content around the world, which has become a great competitive differentiator for us over the last decade. I just want to take that moment to thank Bela. I'd also, calling back to that great list you just heard from Greg, there is a lot to be excited about, but I know that we could do better, and we want to build on that momentum.
好的,Rob,这是一个很好的问题。首先,请允许我借此机会感谢 Bela Bajaria 为 Netflix 做出的所有卓越贡献。Bela 在这里度过了极其出色的 10 年职业生涯。她打造了许多大获成功的爆款作品,带领团队完成了多种新内容品类的拓展。她还倾注心血打造了这支卓越的国际化团队,在全球各地制作“本土制作、服务本土”的内容,这在过去 10 年里成为了我们强大的竞争差异化优势。我想借此机会衷心感谢 Bela。同时,呼应刚才 Greg 提到的那份精彩片单,我们有很多值得兴奋的内容,但我知道我们可以做得更好,我们希望在这一势头的基础上更进一步。
P02008:19
Now, we've seen an opportunity to take our slate to the next level, especially in the U.S., where we can have an outsized impact when we create a big buzzy show that members love and talk about all over the world. Now, I'm incredibly thrilled to have Peter Rice joining as our new Chief Content Officer. Let me give you some history is I've known Peter for about 15 years, and I've got to tell you, the outpouring of excitement about him coming to Netflix from across the industry and from the creative community has been nothing short of overwhelming. He's one of the really rare people in the industry who's led TV networks, movie studios, streaming services. His creative instinct and his business acumen are remarkable.
目前,我们看到了将内容片单提升到新高度的契机,尤其是在美国市场——当我们在美国打造出一部深受会员喜爱并在全球引发热议的现象级剧集时,能够产生超乎寻常的影响力。现在,我对 Peter Rice 加入我们担任新任首席内容官(Chief Content Officer)感到无比兴奋。我来介绍一下背景:我认识 Peter 大约 15 年了,我可以告诉大家,整个行业以及创意界对他加入 Netflix 所表现出的热情完全可以用排山倒海来形容。他是业内极为罕见的曾执掌过电视网、电影制片厂和流媒体服务的领军人物,他的创意直觉和商业敏锐度都非同凡响。
P02109:03
He's really an at-scale, quality and volume operator, and he does it across every imaginable form of entertainment: network, prestige cable, streaming, theatrical and TV films, and live sports. Most importantly, Rob, Peter Rice understands talent relations, and in a competitive market, creative talent have choices of where they want to work, and we want Netflix to always be the place that they love to do the best work of their life. Peter is the exact right person to lead those efforts in the U.S. and around the world. Now, that's a key aspect of what I believe Peter can improve on looking forward.
他是一位真正能够兼顾规模、质量与产量的运营高手,而且他的经验涵盖你能想到的每一种娱乐形式:广播电视网、精品有线电视、流媒体、院线及电视电影,以及体育赛事直播。最重要的是,Rob,Peter Rice 深谙人才关系之道。在竞争激烈的市场中,创意人才可以选择自己想要合作的对象,而我们希望 Netflix 永远是他们热爱并在此创出毕生最佳作品的地方。Peter 正是领导我们在美国及全球推进这项工作的最佳人选。展望未来,我认为这是 Peter 能够带来显著提升的一个关键方面。
P02209:45
Spencer WangVP of Finance and Capital Markets
Thanks, Ted. We have a follow-up question that's on the same topic. This comes from Matt Condon of Citizens Bank. With Peter Rice stepping in as Chief Content Officer, what do you see as the biggest opportunities to evolve Netflix's content strategy under his leadership? Should we anticipate any meaningful changes in the types of content you prioritize, how you allocate content spending, or your overall approach to driving engagement? Or is this more about improving execution within the existing strategy?
谢谢 Ted。我们有一个关于同一话题的跟进问题,来自 Citizens Bank 的 Matt Condon。随着 Peter Rice 出任首席内容官,在他的领导下,你们认为推进 Netflix 内容战略演进的最大机遇是什么?我们是否应该预期你们优先考虑的内容类型、内容支出的分配方式或推动参与度的整体方法会发生任何实质性变化?或者说,这更多是在现有战略框架下提升执行力?
P02310:17
Ted SarandosCo-CEO
Yeah, thanks, Matthew. Our business and our business flywheel are working. There's no need for a fundamental shift in the strategy. We do need better execution in the U.S. Our content around the world is largely working, as you heard a couple examples there from Greg. But we see titles across Latin America, EMEA, APAC, driving engagement, subscriber growth, revenue, and profit. The U.S. is also working. It's just not growing as fast as it could or as fast as we'd like. We had some really solid doubles and triples this year. But the other territories count on some of those titles being home runs so that they'll travel around the world. We really have got to, we're focusing on that execution. When we talk about success in APAC, India's a great example, but that success is also happening in Korea and Japan.
好的,谢谢 Matthew。我们的业务和业务飞轮运转良好,战略上不需要进行根本性的转变,但我们确实需要在美国市场提升执行力。正如刚才 Greg 举的几个例子那样,我们在全球各地的内容总体上表现良好。我们看到拉丁美洲、EMEA 和亚太地区的作品正在推动参与度、订阅会员增长、收入和利润。美国市场同样在运转,只是增长速度还没有达到它应有的潜力或我们期望的水平。今年我们在美国有一些非常稳健的“二垒安打”和“三垒安打”级别的作品,但其他地区往往仰仗美国市场产出一些“本垒打”级别的超级爆款,从而风靡全球。因此我们确实必须专注于提升这方面的执行力。当我们谈到亚太地区的成功时,印度是一个很好的例子,但这种成功同样正在韩国和日本发生。
P02411:07
When you look to EMEA, we look to the Nordics, which is a very mature market for us, and that content slate is killing it there. It's proof that when we have the right focus, make the right choices, and deliver creatively, we can drive outsize impact on the business around the world. Peter brings expertise in both art and commerce, television and film. It's kind of that exact balance skill set that will help guide us through our next chapter. There's a ton to be excited about in our Q4 slate and a ton to be excited about in 2027. I believe that Peter will actually be able to have an impact on those projects that are in the works, even in the short term. We're very excited to have him join.
再看 EMEA 地区,以北欧市场为例,那是一个对我们来说非常成熟的市场,而我们的内容片单在当地表现极其亮眼。这证明了只要我们保持正确的专注度、做出正确的选择并在创意上高质量交付,就能在全球范围内对业务产生超乎寻常的推动作用。Peter 兼具艺术与商业、电视与电影领域的专业经验,这种恰到好处的均衡能力组合将助力并引领我们迈入下一个篇章。我们对第四季度的内容片单和 2027 年的规划都有太多值得兴奋的地方。我相信,即便是对于目前已在推进中的项目,Peter 在短期内也能够发挥积极影响。我们非常高兴他的加入。
P02511:50
Spencer WangVP of Finance and Capital Markets
Thanks, Ted. The next question comes from Dan Kurnos of StoneX. The question is: I wanted to touch on your recent headcount reductions, which is the largest since 2022. I recognize that you may not want to get into specifics, but how should we think about the thinking behind it?
谢谢 Ted。下一个问题来自 StoneX 的 Dan Kurnos。问题是:我想谈谈你们近期的裁员举措,这是自 2022 年以来规模最大的一次。我理解你们可能不想透露具体细节,但我们应该如何理解这一举措背后的考量?
P02612:14
Greg PetersCo-CEO
I can provide some color here. You go back to we've got a big and ambitious mission. We aspire to entertain literally the whole world. Fulfilling on that big mission requires us to be incredibly disciplined about where we focus, where we invest, how our people work, where our resources go. When you've driven considerable top-line growth as we have over the last several years, and you're in a highly dynamic market that's constantly changing, I don't think it's unusual then to find that there are some areas that we built quickly and we ended up over-invested in, or there are opportunities to adjust how we are operating to best drive the business through the next stage of growth. We prefer to make these adjustments organically and iteratively. That's the best way to do it.
我可以提供一些背景信息。回到我们的初衷,我们肩负着宏大且雄心勃勃的使命,我们立志为全世界提供娱乐服务。要实现这一宏大使命,要求我们在聚焦方向、投资领域、员工工作方式以及资源配置上保持极高的纪律性。当像我们这样在过去几年实现了可观的营收增长,同时又身处一个瞬息万变、高度动态的市场中时,发现某些快速建立起来的领域出现了过度投资,或者存在调整运营方式的机会以更好地推动业务迈入下一增长阶段,我认为这并不罕见。我们更倾向于以内生、迭代的方式进行这些调整,那是最佳的做法。
P02713:03
We think it's our mission basically to constantly be trying to tune and adjust. Sometimes the team needs a forcing function. The company needs a mandate that requires the whole organization to ask hard questions about where can we be more efficient, where can we make tough decisions about where we can trim or redirect how we're investing. We do not take these decisions lightly, but we also believe we have a responsibility to make hard trade-offs in service of our members, our partners, our employees, our investors, and ultimately our long-term growth. That was the simple thinking behind it and what motivated these recent changes.
我们认为,不断尝试微调和修正基本上就是我们的使命。但有时团队需要一个外部推动力(forcing function),公司需要一项明确的指令,要求整个组织提出尖锐的问题:我们在哪些地方可以提高效率?在哪些地方可以做出艰难决定,削减或重新分配投资方向?我们不会轻率地做出这些决定,但我们也认为,为了服务好我们的会员、合作伙伴、员工、投资者,并最终为了我们的长期增长,我们有责任做出艰难的权衡。这就是背后的简单考量,也是促使我们近期做出这些调整的动因。
P02813:43
Spencer WangVP of Finance and Capital Markets
Thanks, Greg. Building off of that, our next question comes from Doug Anmuth of J.P. Morgan. Can Netflix increase revenue growth at a double-digit pace in 2027? What are the key levers to get there, and is it sustainable?
谢谢 Greg。顺着这个话题,我们的下一个问题来自 J.P. Morgan 的 Doug Anmuth。Netflix 在 2027 年能否保持两位数的收入增长速度?实现这一目标的关键驱动力是什么?这种增长是否可持续?
P02914:02
Spence NeumannCFO
Spencer, I'll take this one. Got to contribute a little bit to this call. Doug, I appreciate the question. We're delivering strong growth in 2026 to start with, and that's because all three revenue levers that we have, they're working and they're contributing. That's member growth, pricing, and ads. We expect to deliver strong revenue growth into 2027 as well with those same three levers. We know there's questions about view hour growth. We've spoken about that. Greg and Ted talked about it just now. To be clear, we want to grow view hours faster. We're not satisfied. We're working on it. But again, as both Greg and Ted articulated, that would be an accelerant to what is already underlying healthy revenue growth.
Spencer,这个问题由我来回答,我也得在这次电话会上做点贡献。Doug,感谢你的提问。首先,我们在 2026 年实现了强劲的增长,这是因为我们现有的全部 3 个收入驱动力——会员增长、定价和广告——都在发挥作用并做出贡献。我们预计到 2027 年,凭借这同样的 3 个驱动力,我们仍将实现强劲的收入增长。我们知道市场对观看时长增长存有疑问,我们也谈到了这一点,Greg 和 Ted 刚才都已经讲过了。明确地说,我们希望更快地提升观看时长,我们对现状并不满意,正在努力改进。但正如 Greg 和 Ted 所阐述的那样,观看时长的加速增长将成为我们原本就已经健康的潜在收入增长的加速器。
P03014:45
We saw that in India, we just talked about that, strong slate, big bump in view hour growth, nearly 20% revenue growth, and that's just one of those multiple success stories across regions that Ted also mentioned. But even with the modest view hour growth that we're delivering, we're delivering that increasing value to our members across quality, quantity, and variety of viewing with a steady drumbeat of big hits in most regions. That's really the great thing about our model. It's that stability of our growth engine. We're not overly dependent on any one title, nor outsized performance by any one region to deliver healthy growth. So, it's premature to issue full year 2027 guidance. We'll do that on our next call or our Q4 call. But our financial objectives are unchanged.
我们在印度市场就看到了这一点,刚才我们也谈到了:强劲的内容片单带来了观看时长增长的大幅跃升,推动了近 20% 的收入增长,而这只是 Ted 提到的跨地区众多成功案例中的一个。但即便在目前观看时长温和增长的情况下,我们依然通过在大多数地区稳定推出爆款作品,在观看内容的质量、数量和多样性上为会员提供不断提升的价值。这正是我们商业模式的优越之处,即增长引擎的稳定性。我们不会过度依赖任何单一作品,也不依赖任何单一地区的超常表现来实现健康增长。因此,现在发布 2027 年全年业绩指引还为时过早,我们会在下一次电话会(即第四季度财报电话会)上公布,但我们的财务目标没有改变。
P03215:42
Spencer WangVP of Finance and Capital Markets
Thanks, Spence. The next question probably falls in your court as well. This one comes from Michael Morris of Guggenheim. The fourth quarter guidance includes about 120 basis points of cost tied to the headcount reductions. What annual run rate savings do you expect, and how much of that should we assume is reinvested versus supporting operating margin expansion in 2027?
谢谢 Spence。下一个问题可能也属于你的分管范畴,来自 Guggenheim 的 Michael Morris。第四季度业绩指引中包含了约 120 个基点与裁员相关的成本。你们预计年化运行率(run rate)的成本节约是多少?其中有多少应当假定会在 2027 年用于再投资,又有多少用于支持营业利润率的扩张?
P03316:08
Spence NeumannCFO
Well, I made this point again, in terms of specific guidance. We are not going to specifically quantify the expense impact in 2027, but as we did note in our letter, that hard work that Greg walked through, that prioritization ensures that we can continue to invest aggressively into the highest impact areas to improve our service, drive innovation, drive growth. We are really focused on finishing this year strong. We will provide 2027 guidance in January, including that margin guidance. But there is no change to our philosophy of obviously investing in our business to drive that growth and innovation and also steadily growing margin each year.
关于具体的业绩指引,我再次重申这一点:我们目前不会具体量化 2027 年的费用影响;但正如我们在致股东信中所指出的,Greg 刚才详细介绍的那些艰难工作和优先级排序,确保了我们能够继续在影响力最大的领域进行大力投资,以改善服务、推动创新并带动增长。我们目前的重心是全力以赴在今年圆满收官。我们将在 1 月份提供 2027 年业绩指引,包括营业利润率指引。但我们的经营理念没有改变,即在持续投资业务以推动增长与创新的同时,每年稳步提升营业利润率。
P03416:48
Spencer WangVP of Finance and Capital Markets
Thanks, Spence. We have two questions that are somewhat related, so I will bunch them together. The first version comes from Vikram Kesavabhotla of Baird. How has the integration with TF1 in France performed in its first few months? How has this experience impacted your perspective on distributing other services through Netflix, and what are the guidelines you are using to evaluate these types of partnerships going forward? The related question comes from Matthew Condon of Citizens Bank. As you think about the evolution of the Netflix offering, what is your appetite for third-party content partnerships or add-on services that could be integrated into the Netflix experience? Do you see an opportunity to broaden the value of the platform through aggregation without necessarily owning or directly licensing all that content?
谢谢 Spence。接下来有 2 个一定程度上相关的问题,我将它们合并提问。第一个问题来自 Baird 的 Vikram Kesavabhotla:法国市场与 TF1 的整合在最初几个月的表现如何?这一经验如何影响你们对通过 Netflix 分发其他服务的看法?未来你们评估此类合作关系的指导原则是什么?相关联的第二个问题来自 Citizens Bank 的 Matthew Condon:在思考 Netflix 服务演进的过程中,你们对可整合进 Netflix 体验的第三方内容合作或附加服务(add-on services)兴趣如何?你们认为是否有机会通过聚合模式(而非必须拥有或直接获取所有内容的授权)来拓宽平台的价值?
P03517:45
Greg PetersCo-CEO
Yeah, maybe to start with the answer to this one, just stepping back with a little context because I know these seem like new and novel techniques for us, or approaches, but they actually serve a goal that's been with us for as long going way back to when we started the streaming service. That's been consistently expand the entertainment offering, provide more value to members. Our members consistently tell us that they want more from us. We see that in the preferences of how they use the service. So delivering on that desire over many, many years has been a goal, and I'd say it's been the primary driver of our industry-leading subscriber reach and retention. So we are totally focused on that. We are always seeking new ways to expand our offering, new ways to provide more professionally produced film, TV, live events, more core entertainment value.
好的,在回答这个问题之前,我们先退一步交代一点背景。因为我知道这些对我们来说似乎是新奇的手段或方法,但实际上它们服务于一个自我们创立流媒体服务之初就一直秉持的目标——那就是持续扩充娱乐内容供给,为会员提供更多价值。我们的会员一直告诉我们,他们希望从我们这里获得更多内容,我们从他们使用服务的偏好中也看到了这一点。因此,多年来满足这一需求一直是我们的目标,而且我认为这也是我们保持行业领先的订阅会员触达规模和留存率的主要驱动力。所以我们完全专注于此,始终在寻找扩充内容供给的新方式,以及提供更多专业制作的电影、电视剧、直播活动和更多核心娱乐价值的新途径。
P03618:39
That means we do things like licensing. It also means we look for new creative partnerships like we did with TF1. Maybe one second on why partners are interested in working with us. We have broad distribution reach. We've got a top-of-class product experience, which is a good home for all the work that they do and the content that they create. We've got industry-leading monetization, and all of that makes us a great partner for studios, for networks, for creative talent. We can find new audiences, we can drive incremental revenue for them. That's why they want to partner with us. So specifically to your question on TF1, we are very pleased with the early performance that we've seen in that integration. We have been able to enhance an already very compelling service for our French members with even more local popular French programming.
这意味着我们会开展内容授权业务,也意味着我们会寻找像与 TF1 那样的新型创意合作关系。我简单谈谈为什么合作伙伴有兴趣与我们合作:我们拥有广泛的分发触达能力,拥有顶尖的产品体验(这为他们所做的全部工作和创作的内容提供了良好的展示平台),并且我们拥有行业领先的变现能力。所有这些使我们成为制片厂、电视网和创意人才的绝佳合作伙伴。我们能够为他们找到新的受众,为他们带来增量收入,这就是他们愿意与我们合作的原因。具体到你关于 TF1 的问题,我们对这次整合所展现出的早期表现感到非常满意。我们得以用更丰富的法国本土热门节目,进一步增强了本就对法国会员极具吸引力的服务。
P03719:36
We've seamlessly integrated the TF1 product experience in a way where it supports their brand, but it also keeps things distinct. We think this approach is advantageous for both them, supports their value proposition, and us. It's good for the customer too, because it signals what they're getting. We are growing the TF1 viewing on our service every month. So we're constantly improving that product experience. We see a whole runway and line of improvement that we know we'll be able to fulfill from our previous history about being able to improve these things. Additionally, the early analysis and testing that we've done indicates that the TF1 engagement is incremental to our platform. So essentially, all things are working about that partnership.
我们无缝整合了 TF1 的产品体验,既支持了他们的品牌展示,又保持了彼此的区分度。我们认为这种做法对双方都有利,既支持了他们的价值主张,也有益于我们;对客户来说同样如此,因为它清晰地标示了客户所获得的内容。我们平台上 TF1 的观看量每个月都在增长,我们也在不断完善这一产品体验。根据我们过往持续改进此类产品的经验,我们看到了一条清晰的改进空间和路线图,并且确信能够一步步实现。此外,我们进行的早期分析和测试表明,TF1 的参与度对我们平台而言是纯增量。因此总的来说,这项合作的各个方面都运转良好。
P03820:19
As for what to expect going forward, we certainly believe we can replicate similar positive results with other partners where this approach meets the needs of the partner as well. Those are opportunities that we're going to sequence. We'll prioritize with all the other growth opportunities we have. We have a lot going on that we're going after. For the second question, add-on services, by which I believe that Matthew Condon was asking about, which I think are other subscription or hybrid ads subscription services that the customer could choose to add to their offering. Those would be yet another way to expand our entertainment offering. We think that the same core benefits to the partner, incremental reach, incremental monetization, would apply in that model as well.
至于未来的预期,我们确信,只要这种模式同样符合其他合作伙伴的需求,我们完全可以在其他合作伙伴身上复制类似的积极成果。我们将按部就班地推进这些机会,并与我们现有的所有其他增长机会一起进行优先级排序——毕竟我们目前正在推进的重点项目有很多。关于第二个问题,也就是我理解 Matthew Condon 所询问的附加服务(add-on services),我认为是指客户可以选择添加到其现有套餐中的其他订阅服务或混合广告订阅服务。那将成为扩充我们娱乐内容供给的又一种方式。我们认为,对合作伙伴而言同样的核心益处——增量触达和增量变现——也同样适用于那种模式。
P03921:01
We also think that there's much about the product experience that we built that would work for that kind of service integration as well. There's nothing to announce today, but you should expect that we are going to continue to find new ways to bring more core entertainment value to our members.
我们还认为,我们所构建的产品体验中的许多特性,同样适用于此类服务整合。今天我们没有什么可宣布的消息,但大家可以预期,我们将继续探索新的方式,为会员带来更多核心娱乐价值。
P04021:21
Spencer WangVP of Finance and Capital Markets
Thanks, Greg. I'll follow up next with a couple questions on content from Sean Diffley of Morgan Stanley. Please discuss how you are approaching theatrical going forward. Believe you have released 30 movies in the box office. Excited for Cliff Booth with IMAX and Narnia next year. Do you see the potential to build more buzz by going to theaters first, or is it very much a project-by-project decision? What is the right amount of time with respect to the theatrical window?
谢谢 Greg。接下来我将提出 Morgan Stanley 的 Sean Diffley 关于内容方面的几个跟进问题。请谈谈你们未来在院线发行方面的策略。据了解你们已经在院线发行了 30 部电影,我们对明年在 IMAX 上映的《The Further Misadventures of Cliff Booth》以及《Narnia》感到很兴奋。你们认为先上院线是否有潜力制造更大的声量,还是说这完全取决于按单个项目逐一决定?关于院线窗口期,多长时间才是合适的?
P04121:55
Ted SarandosCo-CEO
That's a great question. Great set of questions, I should say. But reminder, we are a streaming-first business. That is our core. But we consider every time we have a new film, the film itself, the audience for the film, and the filmmaker when we're trying to come up with the release plan. Yes, we're going to release about 30 films theatrically this year, pretty much what we did last year. Each one of these have their own kind of bespoke release pattern. So we start off by looking at the projects we have, asking ourself, how do we best serve movie lovers, many of whom are our members, who want to see that movie in a theater? How do we do it without actually harming the view value to Netflix? So part of that is looking at specialty theatrical releasing.
这是一个很好的问题,或者说是一组很好的问题。但首先要提醒的是,我们是一家以流媒体优先(streaming-first)的企业,这是我们的核心。不过,每当我们有一部新电影时,在制定发行计划的过程中,我们都会综合考量电影本身、电影的受众以及电影主创人员。是的,我们今年将在院线发行约 30 部电影,数量与去年基本持平。每一部电影都有其量身定制的发行模式。因此,我们首先会审视现有的项目并问自己:我们如何才能最好地服务那些希望在电影院观看这部电影的影迷(其中许多人也是我们的会员)?我们如何在不损害 Netflix 平台观看价值的前提下做到这一点?因此,其中一部分举措就是开展特色院线发行(specialty theatrical releasing)。
P04222:41
We've done that for the better part of a decade. At the other end of the spectrum are the big family movies that get a ton of rewatching as well as first-time streaming on Netflix. We look at these two categories of film and treat them totally differently. So for specialty releases, we're doing a 47-day window platform theatrical release for "La Bola Negra" right now. It's this fantastic Spanish language film. Then we also upcoming have a theatrical release for "The Mosquito Bowl," a bit shorter. We're partnering with IMAX to release the David Fincher film, "The Further Misadventures of Cliff Booth," worth repeating over and over again because it's so exciting for us, too. In that one, we've done a deal with IMAX to put them on the biggest screens for a couple of weeks, four weeks before the Netflix release.
我们已经这样做了将近 10 年。而在光谱的另一端,则是那些在 Netflix 上既有大量首次流媒体观看、又有极高重刷率的大型合家欢电影。我们审视这 2 类电影,并采取完全不同的处理方式。对于特色院线发行,我们目前正在为《La Bola Negra》采取 47 天窗口期的分线院线发行(platform theatrical release),这是一部非常棒的西班牙语电影。接下来我们还将为《The Mosquito Bowl》进行院线发行,窗口期会稍短一些。我们正与 IMAX 合作发行 David Fincher 执导的电影《The Further Misadventures of Cliff Booth》——这部作品值得反复提及,因为它对我们来说也太令人兴奋了。在这部作品上,我们与 IMAX 达成协议,在上线 Netflix 的 4 周前,先在最大的银幕上放映几周。
P04323:34
Now, for those big family movies I talked about, we've already announced we have a 45-day window and a wide theatrical release for Greta Gerwig's new movie, "Narnia: The Magician's Nephew," and for our animated feature, "Charlie versus the Chocolate Factory." Both films have big global IP and big global fandom. We're very excited about how that will play out next year. Our theatrical strategy has evolved. It's evolved to include a traditional 45-day window for a handful of films. The other one that's been important to folks is that we are also now reporting box office grosses for those releases when we do it. That's new, and it looks like we picked a good title to start with "La Bola Negra." We reported our first box office reporting this week for its opening weekend.
至于我刚才提到的那些大型合家欢电影,我们已经宣布,将为 Greta Gerwig 执导的新片《Narnia: The Magician's Nephew》以及我们的动画长片《Charlie and the Chocolate Factory》采用 45 天窗口期并进行大规模院线发行。这两部电影都拥有庞大的全球 IP 和广泛的全球粉丝基础,我们对它们明年的表现感到非常兴奋。我们的院线策略已经演进,如今涵盖了针对少数几部电影采用传统的 45 天窗口期。对大家来说很重要的另一点是,现在当我们进行此类院线发行时,我们也会公布这些影片的票房收入。这是一项新举措,而且从《La Bola Negra》来看,我们选了一个很好的开局之作——本周我们首次公布了该片首周末的票房数据。
P04424:22
It opened with more than $69,000 per screen average, which is the second highest per screen average ever for a non-English language film in the U.S., second only to "Parasite," a film that went on to win the Oscar for Best Picture. We're really excited about where we sit. Now, of course, we have one week of public reporting of box office under our belt, and we're real happy about it, so let's check in again in about six months.
该片首周末的单银幕平均票房超过 69,000 美元,创下了美国市场上非英语电影有史以来第二高的单银幕平均票房纪录,仅次于后来斩获奥斯卡最佳影片奖的《Parasite》。我们对目前的进展感到非常兴奋。当然,我们公开报告票房数据才刚刚满 1 周,我们对目前的成绩非常满意,让我们在大约 6 个月后再来回顾检视。
P04524:48
Spencer WangVP of Finance and Capital Markets
Thanks, Ted. Sean also has a follow-up question. "How would you describe the third-party licensing market? It seems the Disney deal for 'Ice Age' and other content is a win-win, and this follows renewing 'The Walking Dead' and getting 'Power.' How should we think about the mix of self-produced versus licensed content on a go-forward basis?
谢谢 Ted。Sean 还有一个跟进问题:“你们如何描述第三方内容授权市场?就《Ice Age》及其他内容与 Disney 达成的协议看起来是双赢的,而在此之前你们还续签了《The Walking Dead》并拿下了《Power》。展望未来,我们应该如何看待自制内容与授权内容的比例组合?”
P04625:12
Ted SarandosCo-CEO
Yeah, well, remember, original exclusive titles have always been the anchor of the service. We saw that value more than a decade ago when we got into the original production business. It's why we continue to expand our original content investment across all different kinds of genres and all geographies. But we're very happy to license second-run titles that complement our original exclusive offering. It's our broad distribution, our best-in-class technology. This makes us ideal partners for studios and networks and creative talent. As a result of those things, we continue to have strong access around the world to content. I want to tell you about a couple. Those are great examples on "The Walking Dead." That's an evergreen franchise with lots of episodes, and people love it. "Power" is a great show that was just under-distributed.
好的。请记住,原创独家作品始终是我们服务的基石。早在 10 多年前我们进入原创内容制作领域时,就已经看到了这一价值。正因如此,我们持续在各种不同类型和各个地区扩大对原创内容的投资。但我们也十分乐意获取二轮播映作品(second-run titles)的授权,以补充我们的原创独家内容供给。我们广泛的分发能力和行业顶尖的技术,使我们成为制片厂、电视网和创意人才的理想合作伙伴。得益于这些优势,我们在全球范围内依然拥有强大的内容获取渠道。我想和大家分享几个例子:你提到的《The Walking Dead》就是极佳的例子,那是一个集数众多、长盛不衰的常青树 IP,深受观众喜爱;而《Power》则是一部此前分发覆盖不足的优秀剧集。
P04726:00
On Netflix, it will introduce a whole new wave of viewers to the Power universe, so that's really exciting. I really want to focus on two recent deals that we're very excited about. You mentioned the Disney deal we just launched in October. That deal brought all of the Ice Age films to Netflix, along with a bunch of other Disney films and/or Disney series and some upcoming films. To your point, it is a win-win deal. The reason it's a win-win deal is that we benefit by expanding the entertainment offering, for sure. Disney benefits from the revenue and from putting that content in front of our large global member base. Our members benefit, of course, because they get the addition of Disney content, and we already are seeing some of those benefits from the Ice Age movies.
在上线 Netflix 后,它将把一整批全新的观众引入《Power》宇宙,这非常令人兴奋。我想重点谈谈近期达成的 2 项令我们倍感振奋的协议。你提到了我们刚刚在 10 月份上线的 Disney 协议。该协议将全部《Ice Age》系列电影,以及一批其他 Disney 电影、Disney 剧集和部分即将推出的电影带到了 Netflix。正如你所说,这是一项双赢的协议。之所以说是双赢,首先我们通过扩充娱乐内容供给无疑获益匪浅;Disney 则从授权收入中获益,并得以将这些内容呈现在我们庞大的全球会员群体面前;当然,我们的会员也从中受益,因为他们看到了新增的 Disney 内容,而且我们已经从《Ice Age》系列电影中看到了部分成效。
P04826:46
All five of them hit our top 10. That's really exciting. This benefits Disney because as they gear up to release their next Ice Age movie in the theaters in February, it's called Ice Age: Boiling Point, more people will be recent fans of the Ice Age franchise. By the way, yes, Netflix just plugged a Disney movie on our earnings call. You're welcome, Josh. Another deal to talk about is actually in Brazil. Last week, we and Globo announced our largest content license agreement between the two of us ever. This is the most meaningful licensing deal we've ever done in Brazil. We're excited to work with Globo. They are the leading series and film producer and distributor in that country. They have also been a long holdout licensing content to us locally.
该系列的全部 5 部电影都进入了我们的前 10 名(Top 10)榜单,这非常令人振奋。这也让 Disney 受益,因为当他们准备在 2 月份于院线推出下一部《Ice Age》电影(片名为《Ice Age: Boiling Point》)时,会有更多人在近期成为《Ice Age》系列的新粉丝。顺便提一句,没错,Netflix 刚刚在自己的财报电话会上为一部 Disney 电影打了广告——不客气,Josh。另一项值得一提的协议来自巴西。上周,我们与 Globo 宣布达成了我们双方有史以来规模最大的内容授权协议,这也是我们在巴西达成过的最具实质意义的授权协议。我们很高兴能与 Globo 合作,他们是巴西领先的剧集与电影制作商及发行商,此前在向我们授权本土内容方面也长期保持观望态度。
P04927:32
We have, in the past, put a lot of Globo content on Netflix around Latin America and around the world, but just not in Brazil. So we're excited to be this new stage of our business. We believe it's going to benefit both of us and our members in Brazil. It includes local titles from across all different genres. The Oscar-winning movie, I'm Still Here, is in there. The International Emmy-winning telenovela, India – A Love Story. This deal spans a healthy mix of local, regional, and global rights. So we're very excited about that, and this step forward with Globo in Brazil is a very exciting time in our existence together. The access to licensed content and which titles are available, this will always have some ebb and flow to it.
过去我们曾在拉丁美洲及全球各地的 Netflix 平台上架过大量 Globo 的内容,唯独不包括巴西本土。因此,我们对业务迈入这一新阶段感到非常兴奋,相信这将惠及我们双方以及我们在巴西的会员。该协议涵盖了各种不同类型的本土作品,其中包括奥斯卡获奖影片《I'm Still Here》,以及荣获国际艾美奖的电视小说剧(telenovela)《India – A Love Story》。这项协议涵盖了本土、区域和全球权益的健康组合。因此我们对此感到非常兴奋,与 Globo 在巴西迈出的这一步,是我们双方合作历程中非常激动人心的时刻。至于授权内容的获取渠道以及哪些具体作品可供授权,这始终会有一定的周期性起伏。
P05028:22
We expect to have opportunities throughout for the best series and the best films with all the suppliers. It's a little complicated because all of our suppliers are also our competitors. Our deals bring in much needed revenue. They certainly build awareness, and the benefit of that awareness transfers back to them because it helps grow the value of their IP. So these deals really are win-win. As we sit here today, we're not really dependent on any single supplier, but we are thrilled to be in business with just about every supplier in the world.
我们预计,未来我们将始终有机会与所有内容供应商就最优秀的剧集和电影开展合作。这其中略有一点微妙之处,因为我们所有的供应商同时也是我们的竞争对手。但我们的合作协议能为他们带来急需的收入,无疑还能提升作品知名度,而这种知名度带来的益处又会反哺给他们,帮助他们提升自身 IP 的价值。因此,这些协议确实是双赢的。就我们目前所处的位置而言,我们并不真正依赖任何单一供应商,但我们非常高兴能与全球几乎每一家供应商开展业务合作。
P05128:55
Spencer WangVP of Finance and Capital Markets
Thank you, Ted. I will now move us on to the topic of advertising. We have several questions on advertising, given the slight change in the outlook for this year. We will go with the question from Vikram Kesavabhotla of Baird. He asks, "How is the advertising business progressing relative to your expectations this year? What are you observing with respect to the demand for your inventory and the breadth of advertisers on the platform? How are your recent technology investments influencing performance at this stage?
谢谢 Ted。现在我们将进入广告业务的话题。鉴于今年广告业务展望略有调整,我们收到了好几个关于广告的问题。我们先看来自 Baird 的 Vikram Kesavabhotla 的提问。他问道:“今年你们的广告业务进展相对于预期如何?你们在广告库存需求以及平台广告主广度方面观察到了什么?你们近期的技术投资在现阶段对广告业务表现有何影响?”
P05229:29
Greg PetersCo-CEO
Our ads business has delivered really impressive growth since we launched, and we do see a long road of continued growth ahead of us. Since that launch point, we have been committed to building an innovative advertising platform, a differentiated offering for our clients, bringing the best of digital advertising to the best of TV advertising, all while respecting our member privacy and ensuring that we also retain our first-party data advantage. Our integration models, our partner integration models, preserve that advantage while getting to the best targeting that we can. We set big growth targets for our ads business this year. We established an aggressive product roadmap that was consistent with that strategy. Just note, I think that the build-out that we have been on is the fastest build-out of a comparable ad tech stack in our industry.
自推出以来,我们的广告业务实现了非常亮眼的增长,而且我们确实看到前方还有很长的持续增长跑道。自推出之日起,我们就致力于打造一个创新的广告平台,为客户提供差异化的服务,将数字广告的优势与电视广告的优势结合起来,同时尊重会员的隐私,并确保我们保留自身的第一方数据优势。我们的整合模式以及合作伙伴整合模式在充分保留这一优势的同时,实现了我们所能达到的最佳定向投放效果。今年我们为广告业务设定了宏大的增长目标,并制定了与该战略相一致的进取型产品路线图。需要指出的是,我认为我们一直在推进的建设,是业内同类广告技术栈(ad tech stack)中搭建速度最快的。
P05330:22
But we are currently a bit behind our aggressive target for the year. We are still growing, just to set the context or put this in perspective. We are still growing our ads business over 80% this year. So excited about the rate that we are going on. I think noting that if you are sufficiently aggressive with your roadmap, you are going to occasionally be behind some milestones. Specifically, in this case,
不过,我们目前的进度略微落后于今年设定的激进目标。为了给大家提供一个背景或参照:我们的广告业务今年仍然保持着超过 80% 的增长,因此我们对目前的前进速度依然感到非常兴奋。我认为需要指出的是,如果你的产品路线图足够激进,那么偶尔在某些里程碑节点上出现进度滞后是很正常的。具体到这次的情况,
P05430:44
We have seen some delays in the rollout and partner integrations for some of those new ads products. Getting to the integration model that we want sometimes takes a bit more work with our partners, but we strongly believe that a modest short-term hit for a better long-term strategic position is a good ultimate trade-off. We also do not see this impacting our long-term gains. In fact, pushing for this barely achievable deliverables model tends to maximize our overall velocity. It is a strategy that we have used to good effect historically many, many times. We see the benefits when we continue to roll out other products like new ad formats, which help with our growth. Stepping back just to take a look, our priorities for this ad business are unchanged. We want to advance our full-funnel optimization solutions. We want to deliver new ad formats, new ad products.
我们在部分新广告产品的推出以及合作伙伴整合方面遇到了一些延迟。要达到我们期望的整合模式,有时需要与合作伙伴开展更多磨合工作,但我们坚信,为了换取更有利的长期战略地位而承受温和的短期影响,最终是一笔划算的权衡。我们也不认为这会影响我们的长期收益。事实上,推动这种“跳一跳才够得着”的交付目标模式,往往能够最大化我们的整体推进速度。这是我们历史上多次使用并取得良好效果的策略。当我们继续推出新广告格式等其他产品时,我们已经看到了其对增长的助益。退一步来看,我们对广告业务的优先级没有改变:我们希望推进全漏斗优化解决方案,我们希望交付新的广告格式和新的广告产品。
P05531:34
We want to increase the availability of our first-party measurement and reporting. To the question specifically, general demand remains strong, breadth of advertisers continues to expand, and ultimately, advertisers want our new products and features, and that's a big mechanism of growth for us. We are very focused on getting those out to them as quickly as we possibly can.
我们希望扩大第一方效果衡量与报告工具的可用范围。具体回答你的问题:总体需求依然强劲,广告主的广度继续拓宽;归根结底,广告主非常渴望使用我们的新产品和新功能,而这是推动我们增长的一大重要机制。我们正高度专注于以最快的速度将这些新产品和新功能交付到他们手中。
P05631:57
Spencer WangVP of Finance and Capital Markets
Thanks, Greg. Another question on the advertising business. This is from Robert Fishman of MoffettNathanson. Ahead of launching ad tiers in 15 new countries next year, any update on the gap in average revenue per membership between the ad tier and the standard non-ad tier in the U.S. and other existing international markets?
谢谢 Greg。还有一个关于广告业务的问题,来自 MoffettNathanson 的 Robert Fishman。在明年于 15 个新国家推出含广告套餐之前,能否介绍一下美国及其他现有国际市场中,含广告套餐与无广告标准套餐在每会员平均收入(ARM)上的差距有何最新进展?
P05732:22
Greg PetersCo-CEO
Yeah. Super excited to do our first expansion of ads countries since we launched. To answer the question, just start by noting that we manage the ads business for total revenue and growth. We look at ARM and fill rates as a means to an end, not an end goal in and of itself. That said, there's still a gap between the combined ad tier ARM and then ARM for standard without ads, but that gap is narrowing, and that gap means under-realized revenue growth for us in the near term. It's an opportunity. We can improve our ads capabilities. We can close that gap over time. We've seen exactly that process happen over this last year. We've expanded demand sources. We continue to execute quickly on our own ad tech stack. We're adding more features, more ads products, more measurement.
好的。对于自推出含广告套餐以来首次扩展支持该业务的国家数量,我们感到无比兴奋。回答这个问题,首先要指出的是,我们是以总收入和整体增长为目标来管理广告业务的。我们将每会员平均收入(ARM)和广告填充率视为实现目标的手段,而非最终目标本身。话虽如此,目前含广告套餐的综合 ARM 与无广告标准套餐的 ARM 之间仍然存在一定差距,但这一差距正在收窄;这一差距意味着我们在短期内存在尚未充分兑现的收入增长潜力,这其实是一个机遇。我们可以提升广告业务能力,随着时间推移逐步弥合这一差距。在过去一年里,我们看到的正是这一过程:我们拓展了广告需求来源,继续在自有广告技术栈上快速执行,并不断增加更多功能、更多广告产品和更多效果衡量工具。
P05833:12
We're making it easier for folks to transact with us. All of those things drive demand. They drive competitiveness. Those yields increased fill rates. Those push ad ARM higher. Of course, while we are doing that, we're also signing up more ads plan members. That drives inventory up. That creates more room for us to grow into. This dual growth phenomena where we're growing inventory and growing into our monetization on that inventory, I expect that that's going to persist for some time, likely with gradual closing of that ARM gap as we've seen because we're going to drive improved ad tech product, go-to-market capabilities, all which drive better unit performance and monetization for the next several years.
我们正在让广告主更容易与我们开展交易。所有这些举措都推动了需求增长,提升了竞争力,进而提高了广告填充率,并推高了广告 ARM。当然,在做这些工作的同时,我们也吸引了更多含广告套餐会员注册,这推高了广告库存规模,为我们创造了更大的增长空间。这种既扩大广告库存规模、又不断提升库存变现能力的“双重增长”现象,我预计在未来一段时间内仍将持续;正如我们已经看到的那样,随着我们在未来几年持续推动广告技术产品和市场推广(go-to-market)能力的提升,从而带动单位广告表现和变现能力的改善,这一 ARM 差距有望逐步弥合。
P05933:53
Spencer WangVP of Finance and Capital Markets
Thanks, Greg. We'll take one last question. This one is from Sean Diffley of Morgan Stanley. What have you learned about churn and engagement following the most recent round of price increases compared with prior pricing cycles? As penetration increases in more mature markets, where do you see the largest remaining sources of membership and revenue growth? Is it pricing, advertising, or international penetration?
谢谢 Greg。我们将回答最后 1 个问题,来自 Morgan Stanley 的 Sean Diffley。与过往的调价周期相比,在最近一轮提价之后,你们在流失率和参与度方面学到了什么?随着较成熟市场的渗透率不断提高,你们认为剩余最大的会员增长和收入增长来源在哪里?是定价、广告,还是国际市场渗透?
P06034:24
Greg PetersCo-CEO
Okay, so on the first part of Sean's question, the price changes in 2026 have gone well. Across all market types where we've done price changes, the member response, you mentioned churn engagement usually isn't really impacted by these things. But that member response is consistent with prior price changes and our expectations. Again, we think that this is a strong indicator of the value that we're delivering to members as measured by the quality, the quantity, the variety of viewing that is healthy. Maybe just one also, an external reference point for that value, take the U.S. as an example. Netflix subscribers are paying the least per hour of viewing compared to other SVOD offerings in the country. In some cases, they would have to pay more than double per hour for a competitive service.
好的,先回答 Sean 问题的第一部分:2026 年的价格调整进展顺利。在我们实施了价格调整的所有类型市场中,会员的反应(你提到了流失率,而参与度通常不太会受到这类调价的影响)与过往的价格调整以及我们的预期一致。同样,我们认为这是一个强有力的指标,证明了我们正在向会员交付扎实的价值——体现在观看内容的质量、数量和多样性均保持健康。或许我还可以再举一个衡量这一价值的外部参考点,以美国市场为例:与美国国内的其他订阅型视频点播(SVOD)服务相比,Netflix 订阅会员每观看一小时所支付的费用是最低的。在某些情况下,他们为竞争对手的服务每观看一小时所支付的费用甚至超过我们的 2 倍。
P06135:11
We think that that's a really good marker of how much value we are delivering per price. Also note that we saw continued healthy retention in every region, churn globally in the U.S. improved year-over-year, so better than forecast. Those things also reinforce the signs of that value and make us increasingly confident in that. Okay, so to the second part of your question, we operate around the world, roughly 190 countries globally. These countries vary a lot. They vary by our penetration level there. They vary by market maturity, which means the presence of necessary or enabling market conditions. Think smart TVs, think good connectivity, payments methods, all the things that enable customers, consumers to sign up for our service and have a good experience. These countries vary also by whether we currently have an ads product.
我们认为,这是衡量我们单位价格所交付价值的一个非常好的标志。另外值得一提的是,我们在各个地区都看到了持续健康的留存表现,全球和美国的流失率均实现了同比改善,优于预期。这些因素也印证了我们所交付的价值,并让我们对此越来越有信心。好,接下来回答你问题的第二部分:我们在全球约 190 个国家开展业务,这些国家之间差异很大。差异体现在我们在当地的渗透率水平不同,也体现在市场成熟度不同——即是否具备必要的或支持性的市场条件,比如智能电视普及率、良好的网络连接、支付方式,以及所有能够让客户和消费者顺利注册我们的服务并获得良好体验的条件。此外,这些国家的差异还体现在我们目前是否已在当地推出广告产品。
P06236:02
We're seeking to expand the number of countries there, but that's an important part of the mix. As such, the drivers of business growth really have different weights across all those different countries and country types. You can take our most mature markets, you think the U.S., U.K., Australia. We're more deeply penetrated, so our revenue growth drivers in those markets are going to skew towards ARM and advertising growth. Then in newer markets, think India, Indonesia, Colombia, we've got plenty of room to grow members. So we're going to continue to offer plans with accessible entry points. We expect member growth to be the most significant driver of overall revenue growth in those kinds of countries.
我们正在寻求扩大推出广告业务的国家数量,这是整体业务组合中的重要一环。因此,业务增长的驱动力在所有这些不同国家和不同市场类型中的权重确实各不相同。以我们最成熟的市场为例,比如美国、英国、澳大利亚,我们的渗透率已经比较深,因此这些市场的收入增长驱动力将更多向 ARM 和广告增长倾斜。而在较新的市场,比如印度、印度尼西亚、哥伦比亚,我们还有很大的会员增长空间,因此我们将继续提供入门门槛亲民的套餐方案,预计会员增长将成为这类国家整体收入增长最主要的驱动力。
P06336:42
We got a lot of markets that are in the middle, where we believe we can get a balanced combination of both member and ARM growth. That includes ads countries like Mexico and Japan. We have a lot more folks that we can sign up in those countries, and we can also deliver a lot more value into the offering in those countries, which drives ARM and ads monetization, as well as countries without ads, like Philippines and Turkey, where both member growth and ARM growth opportunities we believe exist there as well.
此外,我们还有许多处于中间阶段的市场,我们认为在这些市场可以实现会员增长与 ARM 增长的均衡组合。这其中包括已推出广告业务的国家,如墨西哥和日本——在这些国家我们还有大量潜在用户可以转化为会员,同时我们也能向当地服务中注入更多价值,从而推动 ARM 和广告变现的增长;也包括尚未推出广告业务的国家,如菲律宾和土耳其,我们认为在这些市场同样兼具会员增长和 ARM 增长的机会。
P06437:15
Spencer WangVP of Finance and Capital Markets
Thanks, Greg. I want to thank everybody for joining us for our third quarter earnings call, and we look forward to speaking with you next quarter in January. Thanks.
谢谢 Greg。我要感谢各位参加我们的第三季度财报电话会,期待在下个季度的 1 月份再次与大家交流。谢谢。
P06537:23
Greg PetersCo-CEO
Thanks.
谢谢。